General Questions

Payment Methods

Visa, MasterCards & American Express payments are accepted through, e-check payments are also accepted through the paypal checkout system.

Ship to Locations

Canada, Europe, Australia, Asia, South America, Africa, Mexico and Central America, Caribbean

Shipping Charges
Enjoy low Shipping Rates and a FREE Shipping Offer

FREE Shipping on orders totaling $50 within United States and Canada

Orders Totaling Shipping Charge
.01 to $9.99
$10.00 to $25.99 $5.95
$26.00 to $34.99 $7.95
$35.00 to $49.99
$50.00 and up FREE SHIPPING
International orders will be invoiced the shipping charges to their destination after the order is placed. Depending on the size and weight of the order we ship through the United States Postal Service or UPS.

Sales Tax Information

The State of Massachusetts requires us to collect a sales tax of 6.25% on any products shipped within the Sate of Massachusetts unless a Massachusetts Sales and Use Tax Certificate of Exemption has been completed and is on file in our office. Please email Exemption Certificates to Orders placed before providing Certificate of Exemption will be refunded total Sales Tax back to the payment account. Payment information must match MA Certificate of Exemption.

Return Policy

Returned items for exchanges on products are not offered and will be refunded back to the payment account. Refunds are offered on item cost only within 14 days of receipt. Opened oils with broken seals are not subject to a refund. Shipping charges are not refundable.


Damaged Orders

We do wrap all of the Glass Amber Bottles with bubble wrap and stuff the shipping boxes with packing peanuts. Once the orders have been sent into the mailing system, handling of the packages is out of our control! Occasionally, shipping damage will occur to packages in transit. Please refuse or mail any order in its entirety that has visible damage back to us. Once the returned order is received we will gladly issue a refund or replacement.

OOPS Backorderd Items

We currently ran short on one or more particular items which you had ordered. You can expect to receive this backordered item usually within 1-2 weeks, and if we anticipate holding your items for any longer time, we will contact you with an option for a refund or credit. We sincerly apologize for any inconvenience this may have caused you. Please do not hesitate to contact us with any questions.